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GDPR Rights

Last updated: January 2026

About GDPR

The General Data Protection Regulation (GDPR) is a European Union law. It gives you control over your personal data.

Even though we are based in Canada, we respect GDPR rights for all users. This page explains your rights and how to use them.

Data Controller

The data controller for this website is:

dearsocialhub.com
199 Zephyr Street
Waterloo, Ontario N2L 3G1
Canada

Contact email: support@dearsocialhub.com

Your GDPR Rights

Under GDPR, you have the following rights:

1. Right of Access

You can request a copy of all personal data we hold about you.

We will provide this within 30 days of your request.

The first copy is free. Additional copies may have a small fee.

2. Right to Rectification

You can ask us to correct any incorrect or incomplete data.

We will update your information within 30 days.

If we shared your data with others, we will inform them of changes.

3. Right to Erasure

Also called the "right to be forgotten." You can ask us to delete your data when:

  • The data is no longer needed
  • You withdraw consent
  • You object to processing
  • The data was processed unlawfully

Some data may be kept for legal reasons.

4. Right to Restriction

You can ask us to limit how we use your data when:

  • You dispute the data accuracy
  • Processing is unlawful but you don't want deletion
  • We no longer need the data but you need it for legal claims
  • You have objected to processing

5. Right to Data Portability

You can request your data in a common, machine-readable format.

You can ask us to transfer your data to another service.

This applies to data you provided and data processed by automated means.

6. Right to Object

You can object to processing based on:

  • Legitimate interests
  • Direct marketing
  • Research or statistics

We will stop processing unless we have compelling reasons to continue.

7. Rights Related to Automated Decisions

You have the right not to be subject to decisions based solely on automated processing.

Our game uses random number generation for entertainment. This does not affect your legal rights.

8. Right to Withdraw Consent

If we process your data based on consent, you can withdraw it at any time.

Withdrawal does not affect processing done before withdrawal.

How to Exercise Your Rights

To use any of these rights, contact us at:

Email: support@dearsocialhub.com

Please include:

  • Your name
  • Which right you want to exercise
  • Any details that help us identify your data

We may ask for proof of identity before processing your request.

We will respond within 30 days. Complex requests may take up to 90 days.

Managing Cookies

You can manage cookie preferences at any time:

  1. Click the cookie settings link in our footer
  2. Adjust your preferences in the popup
  3. Save your choices

You can also manage cookies through your browser settings.

To Delete Cookies

  • Chrome: Settings > Privacy and Security > Clear Browsing Data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data > Clear Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Privacy > Clear Browsing Data

Withdrawing Consent

To withdraw consent for data processing:

  1. Email us at support@dearsocialhub.com
  2. State clearly that you withdraw consent
  3. Specify which consent you are withdrawing

We will process your request within 30 days.

Data We Collect

We collect minimal data. This includes:

  • Contact form submissions (name, email, message)
  • Cookie preferences
  • Age verification status
  • Anonymous analytics data

Game progress is stored locally on your device. We do not have access to it.

Legal Basis for Processing

We process data based on:

  • Consent: When you agree to cookies or contact us
  • Legitimate Interest: To improve our site and prevent fraud
  • Legal Obligation: To comply with laws and regulations

Data Transfers

Your data may be transferred to servers outside the EU. We ensure protection through:

  • Standard contractual clauses
  • Adequate security measures
  • Compliance with GDPR requirements

Complaints

If you believe we have violated your rights, you can:

  1. Contact us first at support@dearsocialhub.com
  2. File a complaint with your local data protection authority

We take all complaints seriously and will work to resolve them.

Updates to This Policy

We may update this page as needed. Check back for the latest information.

Major changes will be announced on our website.

Contact Us

For GDPR questions or to exercise your rights:

Email: support@dearsocialhub.com

Address:
199 Zephyr Street
Waterloo, Ontario N2L 3G1
Canada

We aim to respond within 48 hours.